How to Open a Supermarket in South Africa

Start a grocery store by following these 10 steps:

You have found the perfect business idea, and now you are ready to take the next step. There is more to starting a business than just registering it with the state. We have put together this simple guide to starting your grocery store. These steps will ensure that your new business is well planned out, registered properly and legally compliant.

Check out our How to Start a Business page.

STEP 1: Plan your business

A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:

• What are the startup and ongoing costs?
• Who is your target market?
• How much can you charge customers?
• What will you name your business?

Luckily we have done a lot of this research for you.

What are the costs involved in opening a grocery store?

When startup investment is considered, grocery store owners can expect to spend between $70,000-$100,000 on equipment. A good point-of-sale system will require another $40,000. Initial inventory can be a massive investment, sitting around $160,000. Pre-opening expenses, including rent and insurance, can add another $10,000. These expenses, when combined with grand opening advertising, security deposits, and working capital, can easily surpass $500,000.

What are the ongoing expenses for a grocery store?

In some states, you can pay your employees between $7.25-$10 per hour, although in major cities that number could be much higher, and there are also currently 12 states with a minimum wage over $10 per hour. Utilities can be expensive, costing a grocer as much as $5,000 per month, depending on the size of their freezer section. Food needs to be restocked, which is a varying expense. To save money, purchase goods in bulk.

Who is the target market?

Preferred customers are locals. Because the grocery store business is competitive, small grocers thrive on local communities. Many shoppers choose to go to big-box stores like Walmart, Costco, Kroger, or Target for their food. Because of this, a new grocer will need to prioritize small communities, individual households, and college campuses by offering affordable food.

How does a grocery store make money?

Grocery stores generate most of their volume selling processed foods, but they also make money by offering fresh meats and produce, cleaning products, and alcohol.

How much can you charge customers?

Grocery store prices vary wildly, as they offer a huge selection of products. Lesser food items may cost as little as $1, while packaged meats can cost as much as $20. As a rule of thumb: offer lower prices for multiple purchases. Again, your low-value offers will win your spot in the local market.

How much profit can a grocery store make?

In 2016, the average American supermarket had total sales over $17 million. However, grocery stores are volume businesses with thin margins, as the average supermarket has a profit margin of just 1% to 3%. Even then, a successful independent store can profit up to $300,000 annually. Of course, these rates vary greatly on the area, the store's specialty, and its size. For this reason, the average grocery store owner's typical income is a bit unclear.

How can you make your business more profitable?

The easiest way to increase your store's profitability is to stock the front of the store with impulse buys. Items like magazines and batteries can have profit margins of up to 70%, meaning that selling just a couple of these items can bring back the same profits as another shopper's entire cart. Also, diversifying your store by adding amenities like a coffee shop can dramatically increase your profit potential.

What will you name your business?

Choosing the right name is important and challenging. If you don't already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Grocery Store Name Generator

If you operate a sole proprietorship, you might want to operate under a business name other than your own name. Visit our DBA guide to learn more.

When registering a business name, we recommend researching your business name by checking:

• Your state's business records
• Federal and state trademark records
• Social media platforms
• Web domain availability.

It's very important to secure your domain name before someone else does.

STEP 2: Form a legal entity

The most common business structure types are the sole proprietorship, partnership, limited liability company (LLC), and corporation.

Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your grocery store is sued.

Read our Guide to Form Your Own LLC

Have a Professional Service Form your LLC for You

Two such reliable services:

You can start an LLC yourself and pay only the minimal state LLC costs or hire one of the Best LLC Services for a small, additional fee.

Recommended: You will need to elect a registered agent for your LLC. LLC formation packages usually include a free year of registered agent services. You can choose to hire a registered agent or act as your own.

STEP 3: Register for taxes

You will need to register for a variety of state and federal taxes before you can open for business.

In order to register for taxes you will need to apply for an EIN. It's really easy and free!

You can acquire your EIN for free through the IRS website, via fax, or by mail. If you would like to learn more about EINs and how they can benefit your LLC, read our article, What is an EIN?.

Learn how to get an EIN in our What is an EIN guide or find your existing EIN using our EIN lookup guide.

Small Business Taxes

Depending on which business structure you choose, you might have different options for how your business will be taxed. For example, some LLCs could benefit from being taxed as an S corporation (S corp).

You can learn more about small business taxes in these guides:

• LLC Taxes
• Sole Proprietorship vs LLC
• LLC vs Corporation
• LLC vs S Corp
• How to Start an S Corp

There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.

STEP 4: Open a business bank account & credit card

Using dedicated business banking and credit accounts is essential for personal asset protection.

When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil.

Additionally, learning how to build business credit can help you get credit cards and other financing in your business's name (instead of yours), better interest rates, higher lines of credit, and more.

Open a business bank account

• This separates your personal assets from your company's assets, which is necessary for personal asset protection.
• It also makes accounting and tax filing easier.

Recommended: Read our Best Banks for Small Business review to find the best national bank, credit union, business-loan friendly banks, one with many brick-and-mortar locations, and more.

Open net-30 accounts

When it comes to establishing your business credit, net-30 vendors are considered the way to go. The term "net-30," which is popular among vendors, refers to a business credit arrangement where the company pays the vendor within 30 days of receiving goods or services.

Net-30 credit terms are often used for businesses that need to obtain inventory quickly but do not have the cash on hand.

Besides establishing business relationships with vendors, net-30 credit accounts get reported to the major business credit bureaus (Dun & Bradstreet, Experian Business, and Equifax Business Credit). This is how businesses build business credit so they can qualify for credit cards and other lines of credit.

Get a business credit card

• This helps you separate personal and business expenses by putting your business' expenses all in one place.
• It also builds your company's credit history, which can be useful to raise money and investment later on.

STEP 5: Set up business accounting

Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

STEP 6: Obtain necessary permits and licenses

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.

Federal Business Licensing Requirements

In most states, it is necessary to obtain a grocer's license. Learn more about licensing requirements in your state by visiting SBA's reference to state licenses and permits .

In particular, if you want to sell alcohol at your grocery store, you will need a liquor permit, the specificities of which vary locally.

State & Local Business Licensing Requirements

Grocery store businesses may also wish to look into applying for a resale certificate , which allows retailers to purchase goods intended for resale without paying sales tax.

For more information about local licenses and permits:

• Check with your town, city or county clerk's office
• Get assistance from one of the local associations listed in US Small Business Associations directory of local business resources.

Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, read our article, Sales Tax for Small Businesses.

For information about local licenses and permits:

• Check with your town, city or county clerk's office
• Get assistance from one of the local associations listed in US Small Business Associations directory of local business resources.

Food Regulations

When selling food, you will need licensing from a local health department, because all establishments serving food are required to pass a health inspection. Check out these tips for faring well on health inspections .

There are federal regulations regarding what can and cannot be added to, sold as, and processed with food. Attached is a resource from the Food and Drug Administration detailing the process of starting a food business: How to Start a Food Business.

Certificate of Occupancy

A grocery store is generally run out of a physical location. Businesses operating out of a physical location typically require a Certificate of Occupancy (CO).  A CO confirms that all building codes, zoning laws and government regulations have been met.

• If you plan to lease a location :
• It is generally the landlord's responsibility to obtain a CO.
• Before leasing, confirm that your landlord has or can obtain a valid CO that is applicable to a grocery store.
• After a major renovation, a new CO often needs to be issued. If your place of business will be renovated before opening, it is recommended to include language in your lease agreement stating that lease payments will not commence until a valid CO is issued.

• If you plan to purchase or build a store :
• You will be responsible for obtaining a valid CO from a local government authority.
• Review all building codes and zoning requirements for your business' location to ensure your grocery store will be in compliance and able to obtain a CO.

STEP 7: Get business insurance

Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company's financial wellbeing in the event of a covered loss.

There are several types of insurance policies created for different types of businesses with different risks. If you're unsure of the types of risks that your business may face, begin with General Liability Insurance. This is the most common coverage that small businesses need, so it's a great place to start for your business.

Learn more about General Liability Insurance.

Another notable insurance policy that many businesses need is Workers' Compensation Insurance. If your business will have employees, it's a good chance that your state will require you to carry Workers' Compensation Coverage.

STEP 8: Define your brand

Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

If you aren't feeling confident about designing your small business logo, then check out our Design Guides for Beginners, we'll give you helpful tips and advice for creating the best unique logo for your business.

How to promote & market a grocery store

Grand opening promotion should be widespread. A successful grocery store will promote in apartment complexes, college campuses, nearby stores, and on social media. Because grocery store products have such a steady demand, they cater to a wide-ranging audience. As for marketing, grocery stores survive and thrive from word-of-mouth advertisement. Once your grocery store becomes known for its low cost, high-quality food — or for its unique options — it will market itself.

How to keep customers coming back

Customers will be attracted to your store through typical marketing campaigns, but retention is more difficult. Because a grocery store needs to target mass audiences instead of individual customer types, it needs a "selling point," which is usually low prices. However, a bit of creativity can create your own allure. Specialize in fresh meat, add a sushi station or hot bar, etc. Find out what local competitors are doing, and offer something different.

Still unsure about what kind of business you want to start? Check out the latest Small Business Trends to help inspire you.

STEP 9: Create your business website

After defining your brand and creating your logo the next step is to create a website for your business.

While creating a website is an essential step, some may fear that it's out of their reach because they don't have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.

Here are the main reasons why you shouldn't delay building your website:

• All legitimate businesses have websites - full stop. The size or industry of your business does not matter when it comes to getting your business online.
• Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
• Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don't need to hire a web developer or designer to create a website that you can be proud of.

Using our website building guides, the process will be simple and painless and shouldn't take you any longer than 2-3 hours to complete.

Other popular website builders are: WordPress, WIX, Weebly, Squarespace, and Shopify.

STEP 10: Set up your business phone system

Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That's not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.

There are many services available to entrepreneurs who want to set up a business phone system. We've reviewed the top companies and rated them based on price, features, and ease of use. Check out our review of the Best Business Phone Systems 2021 to find the best phone service for your small business.

Recommended Business Phone Service: Nextiva

Nextiva is our top choice for small business phone numbers because of all the features it offers for small businesses and it's fair pricing.

How to Open a Supermarket in South Africa

Source: https://howtostartanllc.com/business-ideas/grocery-store

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